Privacy Policy for FØLK Refillery & Supply

Effective Date: April 17, 2024

1. Introduction

Thank you for choosing FØLK Refillery & Supply. We are committed to protecting your privacy and ensuring you understand what data we collect, how we use it, and your rights. This Privacy Policy applies to all information collected through our website, mobile application, and any related services, sales, marketing, or events.

2. Information We Collect

Personal Information: When you visit our store or use our website, we collect personal information that you provide us, such as your name, email address, mailing address, phone number, and payment details. This information is necessary to fulfill your orders, respond to your inquiries, and provide you with relevant updates.

Usage and Device Information: We automatically collect certain information when you visit our website or use our services. This includes details like your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, and other diagnostic data.

3. How We Use Your Information

  • To Provide and Manage Services: We use your information to operate, maintain, and provide the features and functionality of our services, as well as to fulfill your orders and requests.

  • Customer Support: We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve our services.

  • For Communication: We use your information to communicate with you, including sending you updates, marketing materials, and other information related to our services; responding to your inquiries; and fulfilling your service requests.

  • To Enhance Security: We use your information to enhance the security, prevent fraudulent transactions, monitor against theft, and protect our services and our customers.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share information with third-party service providers who perform services on our behalf, such as web hosting, data analysis, payment processing, order fulfillment, and customer service. These third parties are given access to your information as necessary to deliver these services under strict confidentiality terms.

5. Your Rights

You have certain rights regarding the personal information we hold about you. These may include the right to access, modify, or delete the personal information we collect. You can usually manage your information directly through your account on our website or by contacting us directly to exercise these rights.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include data encryption and cybersecurity frameworks to protect against unauthorized access, alteration, disclosure, or destruction.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: folkrefilleryandsupply@gmail.com

Phone: +1 (646)-512-3739

Address: 56 North Front Street, Kingston NY, 12401